LIMS - Pathology lab managementLIMS - Pathology lab management

CRM for Small to Medium-Scale Businesses

Ice Cream CRM: Designed for small to medium-scale businesses

This is a cloud-based Customer Relationship Management (CRM) solution designed for small to medium-scale businesses with budget constraints. It offers essential functionalities tailored for businesses that are in the early stages of digitizing their prospect and deal management processes. The CRM provides a cost-effective solution for businesses looking to promote their products and brand in the market.

Prospect Management
  • Efficiently manage prospects for different offerings.
  • Digitized process for tracking prospect information.
Sales Task Automation
  • Empower sales teams to gather accurate information from prospects.
  • Eliminate manual entries, ensuring a process-based approach and reducing information leakages.
Enquiry and Product Inventory Management
  • Streamlined management of enquiries and product inventory.
  • Enhance visibility and control over product-related information.
Digital Documentation
  • Generate digital documentation of offerings with a single click.
  • Facilitate easy sharing and access to critical documents.
Client and Prospect Information Management
  • Centralized repository for managing client and prospect information.
  • Enables quick access to relevant data for better decision-making.
Branding and Promotion Activities
  • Leverage WhatsApp for branding and promotional activities.
  • Admin can create calendars with important events and set up promotion plans with automated messaging.
Customization
  • Cloud-based solution that can be easily customized based on client requirements.
  • Tailor the CRM to meet specific business needs and workflows.

For demo or more information contact us

Case Study

Construction Company in India
Ice Cream CRM

Client Background: A small-scale construction company in India specializing in budget homes in tier 2 cities.

Challenges:

  • Limited budget for advertisements.
  • Difficulty reaching intended buyers.
  • Manual and undigitized prospect management.

Solution:

  • Identified the primary challenge as undigitized prospect management.
  • Proposed the implementation of Ice Cream CRM to digitize the information management process.
  • Streamlined deal management and document processes to eliminate manual entry bottlenecks.

Results:

  • Significantly reduced the time taken to close deals.
  • Enhanced visibility and tracking of prospect information.
  • Removed dependency on manual entries, resulting in a more systematic and efficient process.
  • Provided a cost-effective solution for promotional activities using WhatsApp.

Testimonials

AG Diagnostics logo

Dr. Awanti Golwilkar Mehendale

Director, Chief of Laboratory

"We are using LIS developed by Image Computer Systems Pvt Ltd since the past 10 years and our relationship has grown stronger with their team over time. The trust and confidence we have in the team Image is a reflection of their dedication to delivering excellent quality work. In spite of critical customizations, we have been provided with tremendous support and timely implementations."

Metropolis logo

Dr. Puneet Nigam

Chief Quality Officer

"It has been two decades of strong relation with Image Computer Systems Pvt. Ltd. We were using their LIS software & service till 2015. The standard software was utilized across all branches of Metropolis i.e. more than 35 cities in India & internationally. Due to their prompt service, Metropolis could deliver patient reports timely & got good support for growth journey."

Metropolis logo

Dr. Nilesh Shah

President and Chief of Science & Innovation Metropolis Healthcare Ltd

"It has been two decades of strong relation with Image Computer Systems Pvt. Ltd. We have implemented VB based LIS software where we have seen the growth from 300 registrations per day to 50000 registrations per day till 2015. The standard software was utilized across all branches i.e. more than 35 cities in India & internationally."